Mere Green Gas & Plumbing
An established plumbing and heating website rebuilt as a modern, fast live site with clearer services, stronger enquiry routes and finance information.
CASE 01 — CASE STUDY
Mae Rim Elephant Sanctuary — Booking Planner
The whole day's pickups and payment status on one screen, syncing straight from WooCommerce.
A sanctuary takes its bookings through WooCommerce, but running the day from WooCommerce order screens is painful. Staff needed to know who is being collected, from which hotel, in which time slot, how many guests, and what is still owed — without opening thirty separate orders.
- Project type
- WooCommerce API web app
- Status
- Live, in daily use
- Sector
- Ethical tourism, Chiang Mai
The challenge
What needed solving
- Booking detail sat inside individual WooCommerce orders, so nobody could see the day as a whole.
- Pickup times, hotels and guest numbers had to be pieced together by hand each morning.
- Payment status — unpaid, deposit paid, balance due — was easy to miss until the guest arrived.
- The team works in both Thai and English, on phones as much as desktops.
Approach
How we worked
01
Read the data where it already lives
The planner reads bookings straight from the WooCommerce REST API. No migration, no second source of truth, no change to how bookings are taken.
02
Design around the actual working day
Bookings are grouped by pickup window and surfaced with the fields staff genuinely use: guest name, order reference, hotel, guest count and payment state.
03
Make money status obvious
Balance due, deposit paid and unpaid are shown in baht on every booking card, so the team knows what to collect before the vehicle leaves.
04
Bilingual and phone-first
A single tap switches between English and Thai, with a staff PIN for access and a visible last-synced time so nobody works from stale data.
Outcomes
Where it landed
- One screen replaces a morning of cross-checking WooCommerce orders.
- Pickups, hotels and guest counts organised by time slot without manual sorting.
- Outstanding balances visible before guests are collected.
- Usable in Thai or English, on the phone, by any member of the team.
- A pattern that transfers to any WooCommerce booking business.
WooCommerce REST APICustom web appBilingual UIPIN accessLive sync
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